Question 1

Where are you based?

Accepted Answer

Mandalevy Designs® is based in Los Angeles, California.

Question 2

Where is your leather coming from?

Accepted Answer

We handpick our leather ourselves to make sure your leather bracelets are made from the finest leather in the market.

Question 3

Are your leather jewelry one size fits all?

Accepted Answer

All our jewelry are adjustable. The leather cuffs adjustable with multiple snaps, the wrap bracelets also adjustable with 3 sizes snaps and our charm bracelets are adjustable via slip-know. Even our necklaces are adjustable with a slip-knot. So you don't need to worry about picking the right size - just choose your favorite design.

Question 4

How can I pay for my order?

Accepted Answer

We accept all major credit cards through Square Checkout. We also accepting cryptocurrencies as Bitcoin, Litecoin and Ethereum.

Question 5

When will my order be shipped?

Accepted Answer

We ship all the order the next business day.

Question 6

How much is shipping?

Accepted Answer

All shipping to USA and Canada is always free!

Question 7

Which countries do you ship to?

Accepted Answer

We currently only ship to USA and Canada. However, if you live outside North America and really want our leather bracelets, please send us a message through our contact form - we will calculate shipping and will make an exemption for you!

Question 8

Do you offer returns & exchanges?

Accepted Answer

We do offer returns and exchanges. Please refer to our return policy for more information.

Question 9

How will my private information be used?

Accepted Answer

How will my private information be used?Our customer information is strictly confidential.  We will never charge customer name or address or email with any third party.  However, we will return your email to send you promotion and coupons, and you can always opt-out of our email list if you like.

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