Frequently Asked Questions

1Where are you based?
Mandalevy Designs® is based in Los Angeles, California.
2Where is your leather coming from?
We handpick our leather ourselves to make sure your leather bracelets are made from the finest leather in the market.
3Are your leather jewelry one size fits all?
All our jewelry are adjustable. The leather cuffs adjustable with multiple snaps, the wrap bracelets also adjustable with 3 sizes snaps and our charm bracelets are adjustable via slip-know. Even our necklaces are adjustable with a slip-knot. So you don't need to worry about picking the right size - just choose your favorite design.
4How can I pay for my order?
We accept all major credit cards through Square Checkout. We also accepting cryptocurrencies as Bitcoin, Litecoin and Ethereum.
5When will my order be shipped?
We ship all the order the next business day.
6How much is shipping?
All shipping in the US is always free! However, for international shipping there's a fee added.
7Which countries do you ship to?
We currently ship to the following countries: United States, Canada, France, Germany, Israel, Netherlands, Sweden, Switzerland & United Kingdom.
8Do you offer returns & exchanges?
We do offer returns and exchanges. Please refer to our return policy for more information.
9How will my private information be used?
Our customer information is strictly confidential. We will never charge customer name or address or email with any third party. However, we will return your email to send you promotion and coupons, and you can always opt-out of our email list if you like.
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